Do you need a hand?
FREQUENTLY ASKED QUESTIONS
You need to hold down the dedicated multifunction button for approximately 3 seconds.
Charge on suitable surfaces, checking that the cable is correctly positioned on the contacts.
Wait a few moments for the charging icon to appear.
Some wallpapers allow you to view this function, alternatively, by swiping down, it can be consulted on the page dedicated to settings
Verify that the Bluetooth of the device to be paired is active, start the APP and through the dedicated menu search and pair the smartwatch. If the smartwatch is not yet paired, turn off and on the Bluetooth of the device to be paired.
When a firmware update is released, its presence will be identified by a red dot under the “Update” heading within the application
No, classic functions such as steps and/or heart rate measurement do not require a
always-on connection. Functions such as call management, notifications, remote control of music or the camera require the product to be connected to the device to which it has been paired.
Check in the settings, in the section dedicated to ringtone and vibration, that the desired option has been selected.
All smartwatches equipped with gyroscope technology detect steps through the movement of the arm.
A more correct detection of steps will be carried out if walking occurs continuously.
Make sure you have placed the watch correctly on your wrist and wait for the desired measurement to be taken.
Make sure, when first connecting to the APP, to allow notifications. It is also possible to activate/deactivate them within the APP itself.
When the calling function is activated, the smartwatch will play any audio that is playing on the paired device. When this function is deactivated, the audio will return to the paired device.
Through the settings menu or by switching to the applications on the smartwatch, it is possible
activate/deactivate the calling function.
It is necessary to connect the second bluetooth called, for example, “ST10-CALL” (each watch will have the same name), to be able to use this function. This second bluetooth must be connected through the phone's bluetooth menu (not from the APP), like any bluetooth device.
Located inside the menu dedicated to calls, it requires the “CALLING” function to be active.
Located inside the menu dedicated to calls, it requires that the “CALLING” function is active. Through the APP it is possible to save up to 8 quick contacts
For a quick change, you can hold down for 2 seconds on the current background, so that
appear a choice, among other pre-set wallpapers. It is also possible to search and download wallpapers, also having the possibility to customize one, from the APP.